Quality of work, dedication to excellence, attention to the smallest of details, a focus on customer satisfaction, a positive approach to every situation and security challenge here TJK Automation.
We hold a Don’t-Settle-For-Less Policy here at TJK. Meaning, when the job is complete, we ask the customer if they are 100% pleased with the outcome, if they are not, then we do everything we can to ensure they are. There’s no reason we should ever enter a home or business and not leave with...
1. A happy and repeat customer
2. Leaving the work area clean or cleaner than what it was before starting the job
3. A referral to a friend, family member, neighbor, or coworker (We feel strongly that if a customer isn’t confident in referring us to others, they are pleased with the work or service we provided. To us, that’s a problem).
4. A 5-star review.
If ANY of these criterions can’t be met, then we have issues we need to address to ensure we do meet them.
If a customer feels something isn’t exactly right, it’s part of our job to change that. We look forward to doing business with you!