Quality of work, dedication to excellence, attention to the smallest of details, a focus on customer satisfaction, a positive approach to every situation and security challenge here TJK Automation.
We hold a Don’t-Settle-For-Less Policy here at TJK. Meaning, when the job is complete, we ask the customer if they are 100% pleased with the outcome, if they are not, then we do everything we can to ensure they are. There’s no reason we should ever enter a home or business and not leave with...
1. A happy and repeat customer
2. Leaving the work area clean or cleaner than what it was before starting the job
3. A referral to a friend, family member, neighbor, or coworker (We feel strongly that if a customer isn’t confident in referring us to others, they are pleased with the work or service we provided. To us, that’s a problem).
4. A 5-star review.
If ANY of these criterions can’t be met, then we have issues we need to address to ensure we do meet them.
If a customer feels something isn’t exactly right, it’s part of our job to change that. We look forward to doing business with you!
We are dedicated to serving our customers and strive to give you the best experience possible when we visit your home or business. You can count on us to show up, get to work, clean up when the job is done and not leave till you are 100% satisfied!
We take a lot of pride in our business and its success. Yet, remain humble and steadfast in providing you with an easy and no-hassle experience. If you for any reason you feel as if we have not done so, call me, the owner directly, at 512-993-9539. I will personally address the issue and make its resoltion my top priority.
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